WhatsApp booking for Indian clinics

Your patients stay your patients.

Patients scan a QR at your desk and book on your clinic's own WhatsApp number — deposit paid, reminder sent, queue handled. No app. No commission. No marketplace between you and them.

Ten-minute live demo at your clinic · setup in an afternoon · cancel anytime

TODAY · MORNING OPD
14/ 30
12 · Ravi Kumarseen
13 · Asha Raoin room
14 · Meera Nairwaiting
S
Sunrise Cliniconline
SENT AUTOMATICALLY
TOMORROW · 10:50 AM Reminder: appointment with Dr Rao tomorrow. Token 14 🙏
₹100deposit paid ✓
direct to your account
0
apps your patients install
24×7
bookings, even at 9 pm
₹0
commission on your fees
100%
your number, your money
1 day
from signup to first booking
Sound familiar?

The front desk is drowning. Quietly.

Six moments from a normal clinic day — any three of them cost you real revenue every week.

📞

Booking chaos

How appointments get made today

  • The phone interrupts the desk all day. Every call answered keeps a walk-in waiting; every call missed books nowhere.
  • Everything lives in one diary — or one head. Double bookings, unreadable entries, and no backup copy of a notebook.
  • Patients message at 9 pm. Nobody can reply. By morning the message is buried — or they've booked elsewhere.
  • Regulars call the doctor directly. So the doctor schedules between consultations and after hours.
The cost: missed bookings you never even see, and a desk too busy to greet the patient standing in front of it.
🪑

No-shows & empty chairs

What happens after the booking

  • “They said they'd come.” Nothing held the slot — no deposit, no commitment, no cost to vanishing.
  • Nobody reminded them. A day-before nudge is the single biggest no-show killer, and it never happens manually.
  • The freed slot dies empty. A cancellation at 9 am could seat a waitlisted patient at 11 — if anyone knew.
The cost: at Indian OPD no-show rates, a busy clinic leaves ₹25–40,000 a month in empty chairs.
🕳️

Blind & dependent

What you can't see or control

  • One person is the system. Receptionist on leave? The whole day runs blind.
  • “When will doctor see me?” — guessed. Manual tokens give no wait estimate; the desk absorbs the anger.
  • Who didn't come yesterday? Unknown. No-shows, empty slots, deposits — none of it is tracked, so none of it gets fixed.
The cost: invisible losses repeat every week, and decisions get made on gut feel instead of numbers.

If any column sounds like your Tuesday — this was built for you.

The automation

One booking. Everything else is automatic.

The moment a patient books, the engine takes over — holds, payments, reminders, refunds, the queue, the numbers. Nobody at the desk touches any of it.

QR on the deskpatient scans
💬WhatsApp chatbooks in 60 seconds
Booking engineschedules · holds · routes
Deposit heldinto your account
🔔Reminder sentday before, auto
🎟Live queuetokens, walk-ins, waitlist
Auto refundson cancellation
📈Revenue & no-showsfinally visible
The product, not promises

These are the actual screens your clinic gets.

Morning OPD · Dr RaoTOKEN
14/ 30 next likely 10:50 am
3 held for walk-ins
12 · Ravi Kumarseen
13 · Asha Raoin room
14 · Meera Nairwaiting
15 · Walk-in · Sureshwaiting

Today's queue, live on the desk

Tokens with a “next likely” time patients trust, timed slots, walk-ins with their own reserved share, who's been seen — one calm screen, usable one-handed while standing.

TOMORROW · SENT AUTOMATICALLY
WHATSAPP · 10:52 AM Namaste Asha! Reminder: your appointment with Dr Rao is tomorrow. Token 14 — see you at Sunrise Clinic 🙏

Reminders that send themselves

The day before, on WhatsApp — the channel your patients actually open. This is where no-shows fall off a cliff.

₹100 deposit paid ✓
direct to the clinic's account
Cancelled bookingauto-refunded ↩

Deposits that hold slots

Small, refundable, straight into your account — never through us. Unpaid holds release themselves.

Monbookings per daySun

Revenue you can finally see

Bookings, deposits, no-shows caught, empty slots — per day, per doctor. The blind spot, gone.

Thu 21 Aug — Dr Rao on leave

Leave in one tap

Block a day from your phone. Already-booked patients get flagged to move or refund — nobody travels to a closed clinic.

Kavya M · wants Dr Rao, any daySLOT FREED
Imran S · evening onlywaiting

Waitlist that watches for you

A cancellation frees a slot; the waitlist flags it to your desk instantly. Full sessions stop being lost revenue.

PRO
Clinic timings on Sunday? Fees kitni hai?
We're open Sunday 9 am–1 pm 🙏 Consultation is ₹400. Want me to book you a token with Dr Rao?

An assistant that never sleeps — on your number

Answers timings, fees, directions and prep questions instantly, day and night, from your clinic's own details — and hands anything medical straight to your staff. Pro also adds patient records, visit history and online prescriptions.

How it works

Five steps to a calmer clinic.

Follow one patient from the waiting-room poster to the consultation chair. Green steps are the patient's minute; gold ones happen by themselves; the orange one is all your desk ever touches.

01
PATIENT · 5 SECONDS

Scan the QR on your desk

The patient points their camera at the small stand next to your reception — WhatsApp opens with your clinic's chat, ready to go. No app store, no website, no account creation, no password. It works for the patient who has never filled a form online, because there is no form.

Behind the scenes: the QR carries your clinic's WhatsApp link — patients at home use the same link from your card, board, or a forwarded message.

SCAN → CHAT OPENS
02
PATIENT · 60 SECONDS

Book inside the chat

A guided card opens right inside WhatsApp: pick the doctor, pick the day, pick a token or a time slot — only what's genuinely free is offered, in the patient's own language of taps, not typing. Family members can be booked from the same number.

Behind the scenes: availability comes live from each doctor's weekly schedule — sessions, capacity, and walk-in reserve are respected automatically, so double-booking is impossible.

DoctorDr Rao
DayTomorrow
SlotToken 14
03
PATIENT · 30 SECONDS

A small deposit holds the slot

A payment link arrives in the same chat — ₹50–100, paid by UPI in two taps, landing directly in your clinic's own account. This is the moment "I'll try to come" becomes "I'm coming": people show up for what they've paid for.

Behind the scenes: the slot is held for 10 minutes while they pay; if they don't, it frees itself for the next patient. Cancellations refund automatically — no arguments at the desk.

₹100 deposit paid ✓
direct to your account
04
AUTOMATIC · DAY BEFORE

The reminder goes out by itself

The afternoon before the visit, a WhatsApp reminder lands with the doctor's name, the token number, and the likely time. Nobody at your clinic types it, sends it, or remembers it. This one message is where no-show numbers fall off a cliff.

Behind the scenes: reminders are pre-approved WhatsApp templates, sent at the right hour for each day's bookings — including reschedules and walk-ins added later.

WHATSAPP · 4:00 PM Namaste Asha! Reminder: Dr Rao, tomorrow, Token 14 🙏
05
YOUR DESK · ALL DAY

The queue runs itself on one screen

Your receptionist sees today live: who's next, who's been seen, walk-ins with their reserved share, and a "next likely at 10:50" estimate patients actually trust. Add a walk-in in two taps; a freed slot flags the waitlist instantly. The doctor glances at the same screen between patients.

Behind the scenes: every booking, arrival, and no-show is counted — so at month-end you know exactly what was saved and what was missed, per doctor, per day.

12 · Raviseen
13 · Ashain room
14 · Meerawaiting
Do the maths

What are empty chairs costing you?

Two sliders. Your numbers. See what no-shows take — and what deposits plus reminders bring back.

Your clinic

Move the sliders — the numbers update instantly.

Patients per day25
Consultation fee₹400
LOST TO NO-SHOWS, EVERY MONTH
₹46,800

at a typical 18% OPD no-show rate, 26 working days

RECOVERABLE WITH DEPOSITS + REMINDERS
≈ ₹21,000 / month
that's ~21× the Starter minimum of ₹999

Estimate. No-show studies vary (roughly 15–30% in Indian OPD); recovery assumes reminders + deposits cut no-shows by about half, in line with published reminder studies.

Pricing

Pay per booking, or one flat price.

No setup fee. No commission on your consultation fee, ever.

Starter
₹5 / booking

Minimum ₹999 a month · never more than ₹3,999

  • Booking on your own WhatsApp number
  • Deposits into your own account
  • Automatic reminders & refunds
  • Schedules, tokens & timed slots
  • Front-desk queue screen
Start with Starter
FOR BUSY CLINICS
Pro
₹4,999 / month

Unlimited bookings, everything in Starter, plus

  • Patient records & visit history
  • Online prescriptions
  • No-show & revenue analytics
  • AI assistant on your number
  • Staff accounts
Go Pro →
Honest fine print: WhatsApp (Meta) bills your clinic directly for message delivery — roughly ₹0.15 per booking today, around ₹0.60 from October 2026. Your payment provider charges its usual ~2% on the online deposit. Neither rupee goes to us.

One QR on your desk.
That's the whole rollout.

We set everything up in an afternoon, print this for your reception, and run a live booking on your own phone while you watch.

Write to hello@example.com or WhatsApp +91 00000 00000.

SCAN → CHAT OPENS
Questions clinics ask

The honest answers.

Do we lose our current WhatsApp number or chats?
No. If you use the WhatsApp Business app, your number connects to the booking system and keeps working in your app — recent chats and contacts come along. Don't use WhatsApp much? A fresh dedicated number works too.
Where does the deposit money go?
Straight into your clinic's own payment account. We never hold, route, or touch patient money. Cancellations refund automatically from your account.
What do patients need to install?
Nothing. If they have WhatsApp, they can book — including the patients who would never fill a web form.
Is this like Practo?
The opposite. Marketplaces list you next to competing doctors and own the patient relationship. This runs on your own number — no discovery feed, no commission.
How long does setup take?
About an afternoon: connect WhatsApp, add doctors and timings, connect payments, put the QR on the desk. We walk you through it personally.